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Ice Dam USA | Professional Steam Removal

How Much Does Ice Dam Removal Cost?

When ice dams threaten your home, understanding the cost of professional removal matters. At Ice Dam USA, we believe customers deserve clear pricing, honest expectations, and a thorough understanding of the service they're receiving.

Our crews use specialized low-pressure steam equipment and travel throughout the country, including communities where professional ice dam removal services are difficult to find.

Two service rates. A clear billing policy. Professional help when you need it.

Call 855-468-4233 Request an Estimate
Low-Pressure Steam Equipment
Professional, Insured Crews
Nationwide Service Availability
Our Service Rates

Ice Dam Removal Pricing

Ice Dam USA offers two hourly service rates based on roof height, complexity, travel requirements, and scheduling priority. Every appointment has a three-hour minimum.

Standard Service

$875 / hour
Next Available Appointment
3-Hour Minimum: $2,625 + Tax

Our standard rate applies to qualifying one- and two-story properties with standard-pitch roofs and straightforward access.

Standard appointments are scheduled for the next available opening in our regular service schedule.

Standard Service Qualifications

  • One- or two-story property
  • Standard-pitch roof
  • Normal roof accessibility
  • No expedited dispatch required
  • Next available standard appointment
  • Professional steam ice removal

Best for: Customers who can wait for our next available appointment and have a qualifying roof.

Request Standard Service

Emergency, Expedited & Complex Service

$1,375 / hour
Priority or Complex Service
3-Hour Minimum: $4,125 + Tax

This rate applies to jobs requiring expedited scheduling, more demanding roof access, complex roof configurations, or long-distance travel.

When This Rate Applies

  • Three-story or taller buildings
  • Higher or steep rooflines
  • Complicated roof configurations
  • Emergency expedited requests
  • Priority scheduling ahead of the line
  • Long-distance travel assignments

Best for: Customers requiring priority dispatch or properties with challenging roof conditions.

Discuss Priority Service

Important: An ice dam does not automatically require emergency pricing. If your roof qualifies for standard service and you can wait for the next available appointment, the $875 hourly rate applies.

Higher, complex, three-story or taller, and long-distance assignments qualify for the $1,375 hourly rate regardless of whether the appointment is expedited.

All listed prices are before applicable tax.

Straightforward Billing

How Our Hourly Billing Works

We want customers to understand exactly how service time is calculated before scheduling an appointment.

01

Three-Hour Minimum

Every ice dam removal appointment has a minimum charge of three hours at the applicable service rate.

This minimum applies even if the work is completed in less than three hours.

02

When Billing Begins and Ends

Billable time begins when our technicians arrive at your property.

The clock continues through the removal process and ends when the work and final cleanup are completed.

03

30-Minute Increments

If a job exceeds the three-hour minimum, additional time is billed in 30-minute increments.

This billing structure applies to both standard and expedited service.

Example: If technicians finish a qualifying standard job in two hours, the three-hour minimum of $2,625 still applies.

If the same job takes three hours and thirty minutes, the service charge is $3,062.50 before applicable taxes and discounts.

Cost Examples

Ice Dam Removal Cost by Time

The following examples show service charges at each hourly rate. Actual job durations depend on roof and ice conditions.

Billable Time Standard Rate Expedited / Complex
Up to 3 Hours $2,625 $4,125
3.5 Hours $3,062.50 $4,812.50
4 Hours $3,500 $5,500
4.5 Hours $3,937.50 $6,187.50
5 Hours $4,375 $6,875

These are service-price examples, not estimates of how long your roof will take. Applicable taxes, cash discounts, and any separately disclosed charges may change the final invoice.

Reserving Your Appointment

Booking Payments & Cancellation Policy

Our technicians and equipment are scheduled around winter conditions and customer demand. A booking payment secures your position in our service schedule.

One-Hour Booking Payment

When scheduling, customers pay one hour of the applicable service rate.

Standard booking payment: $875

Expedited / complex booking payment: $1,375

This amount is credited toward the final invoice. It is not an additional hour of service.

Customer Cancellations

The booking payment is nonrefundable if a customer cancels their scheduled service, subject to applicable law.

The payment reserves a position in the service schedule and allows us to allocate technicians and equipment to the appointment.

Your booking payment goes toward your final bill.

For example, a three-hour standard service has a base charge of $2,625. If you already paid the $875 booking payment, that amount is credited toward the total.

The remaining service balance would be $1,750 before applicable taxes and discounts.

Payment Options

Accepted Payments & Cash Discounts

Ice Dam USA accepts credit cards, debit cards, personal or business checks, and cash.

Cards & Checks

Credit cards, debit cards, and checks are accepted at our regular published rates.

There is no additional 3% card processing fee listed in our service pricing.

5% Cash Discount

Customers receive a 5% discount on the portion of the service charge paid in cash.

Amounts paid by card or check do not qualify for the cash discount.

Applicable taxes are additional and are calculated according to applicable law.

Cash discount example: A three-hour standard job totals $2,625 before tax.

If the $875 booking payment was made by card and the remaining $1,750 service balance is paid in cash, the cash discount is $87.50.

The resulting service charge is $2,537.50 before applicable tax. The previously paid $875 is credited toward that total.

This example assumes no other charges and that the remaining service balance is paid fully in cash.

Understanding the Value

What Goes Into Professional Ice Dam Removal?

Ice dam removal is specialized, high-risk winter roof work. Our rates help support the people, equipment, and resources needed to provide this service professionally.

01

Professional Steam Equipment

Ice Dam USA uses specialized low-pressure steam equipment rather than relying on aggressive ice-chipping methods.

Equipment requires maintenance, transportation, fuel, and knowledgeable operation.

02

High-Risk Working Conditions

Technicians perform demanding physical work around slippery roofs, ladders, freezing water, wind, and falling ice.

Roof height, pitch, and accessibility can increase those hazards.

03

Experienced Technicians

Professional removal requires understanding ice formation, drainage paths, roof materials, and site conditions.

Our goal is controlled ice removal with appropriate precautions.

04

Safety & Preparation

Every property presents different working conditions. Crews evaluate access, weather, and roof complexity before proceeding.

05

Insurance & Responsibility

Working on frozen roofs involves risk to people and property.

Appropriate insurance and responsible operating practices are important parts of professional service.

06

Nationwide Availability

Our crews may travel substantial distances to communities where professional ice dam removal is difficult to find.

Extended travel and deployment are part of making this specialized service available nationwide.

Our Commitment to Homeowners

Bringing Professional Ice Dam Removal to Communities That Need It

When an ice dam begins causing water damage, finding qualified professional help is not always easy.

In many communities across the country, specialized ice dam removal equipment and experienced providers are difficult to find locally.

That's why Ice Dam USA travels.

Our technicians travel long distances across the country, sometimes spending weeks away from home and their families, to help homeowners in areas affected by serious winter roof ice.

These deployments involve transporting professional steam equipment, coordinating crews, arranging accommodations, maintaining vehicles and equipment, and operating in demanding winter conditions.

We understand that professional ice dam removal represents a significant investment.

Our rates help support the resources necessary to make specialized service available beyond communities that already have local providers.

Going the Distance for Homeowners

When water is entering a home, the problem doesn't become less serious simply because the nearest qualified ice dam removal company is hundreds of miles away.

Our goal is to bring professional equipment and experienced technicians to communities where homeowners may otherwise have limited options.

We believe homeowners in hard-to-reach communities deserve access to the same professional removal options as homeowners near major cities.

Ask About Service in Your Area
Understanding Complex Service

Why Certain Jobs Qualify for the $1,375 Rate

The higher service rate is not simply an emergency surcharge.

It applies when a project requires greater operational complexity, more demanding roof access, additional travel, or priority scheduling.

Three-Story & Taller Buildings

Taller buildings present additional challenges involving access, equipment placement, and technician safety.

These properties qualify for the elevated rate even when scheduled in advance.

Complicated Roof Configurations

Steep roofs, multiple levels, unusual rooflines, and difficult access points can require additional setup and planning.

Priority Emergency Scheduling

An expedited appointment moves your request ahead of standard bookings when crews and safe conditions permit.

This requires additional dispatch coordination and schedule adjustments.

Long-Distance Assignments

Traveling to distant communities requires transportation, crew deployment, equipment logistics, and sometimes overnight accommodations.

The elevated rate helps make these specialized deployments possible.

Unexpected roof conditions: If our technicians arrive and discover that your property qualifies for the complex-service rate, they will explain the circumstances and discuss the rate change with you before beginning removal.

Deciding What Work Is Needed

How Much Ice Should Be Removed?

Every property is different. Our technicians review affected areas with the customer before removal begins.

We generally recommend removing all of the ice from the problem areas rather than removing only a small portion of the obstruction.

Complete removal in affected areas helps address existing drainage blockages more thoroughly.

However, the final scope of work is discussed with the customer at the time of service.

Targeted Drainage Channels

In some situations, creating drainage paths through the ice may help relieve water buildup.

This may not remove all existing ice in the area.

Complete Problem-Area Removal

Our preferred approach is generally to remove all accumulated ice from the areas causing problems, when conditions allow safe work.

This addresses the immediate ice obstruction more thoroughly.

Long-term prevention: Removing an existing ice dam does not permanently correct the conditions that caused it. Ice can form again during future winter weather.

Weather & Scheduling

What Happens if Weather Delays Your Appointment?

Our technicians work in freezing temperatures, around water, ice, wind, and slippery roofing surfaces.

Sometimes conditions become too dangerous or impractical for removal.

Temperatures around or below 10°F can be particularly challenging. The decision to proceed depends on the actual weather, roof conditions, and technician safety.

Your Appointment Priority Is Protected

If Ice Dam USA postpones service because weather conditions make work unsafe, you do not lose your place in our service line.

Your booking payment remains credited toward the rescheduled job.

Cold Weather Can Temporarily Stop Leaks

During extreme cold, liquid water may freeze and active dripping may temporarily slow or stop.

This does not mean the ice dam has disappeared. Leaking may resume when temperatures rise.

Our team will discuss weather-related postponements and updated scheduling with you.

Customer cancellations and company-initiated weather delays are handled differently. A weather postponement does not forfeit your booking credit.

Professional Roof Safety

Why Professional Steam Removal Matters

Chopping ice from a roof with axes, hammers, or sharp tools can damage shingles, flashing, and other roofing materials.

Ice Dam USA uses professional low-pressure steam to work through ice in a controlled manner without relying on heavy impact.

No roof ice removal method is entirely risk-free, especially when roofing materials are already damaged or deteriorated.

Professional Considerations

  • Roof height and pitch
  • Ice thickness and coverage
  • Roof material and condition
  • Equipment and ladder access
  • Falling snow and ice
  • Weather and wind conditions

What Homeowners Should Avoid

  • Climbing onto icy roofs
  • Chopping ice with axes
  • Using open flames
  • Pressure washing shingles
  • Standing beneath hanging ice
  • Ignoring electrical hazards from leaks

If water is entering near electrical fixtures or a ceiling appears unstable, avoid the affected area and contact an appropriate professional.

Insurance Information

Does Homeowners Insurance Cover Ice Dam Removal?

Coverage depends on your insurance policy and the circumstances of the damage.

There is an important difference between the cost of removing an ice dam and the cost of repairing water damage caused by it.

Ice Dam Removal

Some policies may treat preventive ice removal as maintenance.

Other circumstances, including mitigation of an active covered loss, may be treated differently.

Resulting Water Damage

Certain policies may cover qualifying damage to insulation, drywall, ceilings, and other interior materials.

Coverage depends on policy terms, exclusions, deductibles, and the facts of the loss.

Helpful documentation: Keep photographs of the ice dam, visible water damage, service invoices, and records of the incident.

Ice Dam USA cannot guarantee insurance reimbursement. Contact your insurance company for policy-specific guidance.

What to Expect

How Our Service Process Works

01

Contact Our Team

Tell us your property location, number of stories, general roof pitch, visible ice buildup, and whether water is entering the building.

Photos taken from a safe location can help us understand the problem.

02

Review Your Rate & Booking

We discuss which hourly rate applies, the three-hour minimum, scheduling, and payment terms.

Your one-hour booking payment secures your position and is credited toward the final invoice.

03

Professional Removal

Technicians evaluate the property, discuss the recommended scope of removal, and address accumulated ice using specialized steam equipment where work can be performed safely.

Frequently Asked Questions

Ice Dam Removal Cost & Pricing FAQs

How much does ice dam removal cost per hour?

Ice Dam USA charges $875 per hour for qualifying standard service and $1,375 per hour for emergency, expedited, complex-roof, and qualifying long-distance service. All jobs have a three-hour minimum. Applicable taxes are additional.

What is the minimum charge for ice dam removal?

The minimum is three hours. Standard service starts at $2,625 plus tax. Emergency or complex service starts at $4,125 plus tax, before applicable cash discounts.

When does the hourly clock start?

Billing begins when our technicians arrive at the property and continues until removal work and final cleanup are completed.

How is additional time billed?

Time beyond the three-hour minimum is billed in 30-minute increments at the applicable hourly rate.

Is the booking payment an additional charge?

No. The one-hour booking payment is credited toward your final invoice. It is not added on top of the service minimum.

Is the booking payment refundable?

The booking payment is nonrefundable if a customer cancels, subject to applicable law. If Ice Dam USA postpones service for unsafe weather, the credit is preserved for the rescheduled job.

Do you offer a cash discount?

Yes. We offer a 5% discount on the eligible portion of the service charge paid in cash. Payments made by card or check do not qualify.

Is tax included in the advertised rates?

No. Our hourly rates and minimum service charges are listed before applicable taxes. Tax is calculated according to the requirements of the service location.

Does every active roof leak require emergency pricing?

Not necessarily. A qualifying standard-roof job can be booked at the next available standard appointment. Moving ahead of the schedule requires the expedited rate, subject to availability.

Why is the rate higher for three-story buildings?

Taller buildings present additional safety, access, and equipment challenges. Three-story or taller buildings qualify for the $1,375 hourly rate.

What if my roof is more complicated than expected?

If our technicians discover conditions requiring the complex-service rate, they will discuss the change with you before beginning work.

Why does long-distance service cost more?

Ice Dam USA travels to communities where specialized ice dam removal may be difficult to find. Travel can involve extended crew deployments, equipment transportation, and accommodations. These assignments qualify for our elevated service rate.

Will a weather delay cause me to lose my place in line?

No. If Ice Dam USA delays work because conditions are unsafe, your place in the service line and your booking credit are preserved.

How cold is too cold for ice dam removal?

Temperatures around or below 10°F may make removal impractical or unsafe. Wind, roof conditions, and other hazards also affect the decision. Our technicians determine whether work can proceed.

Will you remove the entire ice dam?

We generally recommend removing all ice from problem areas. Our technicians review the affected areas and discuss the scope with the customer at the time of removal.

Will ice dam removal permanently fix the problem?

Removing an existing ice dam addresses the immediate obstruction. Recurring ice problems may require additional insulation, air sealing, ventilation, or roofing improvements.

Does homeowners insurance cover ice dam removal?

Coverage depends on the insurance policy and circumstances. Some policies may cover resulting water damage while treating removal expenses differently. Contact your insurer for specific guidance.

How do I schedule professional ice dam removal?

Call 855-468-4233 or visit our contact page . Describe your location, roof conditions, and scheduling needs so our team can discuss the appropriate service rate.

Learn More

Helpful Ice Dam Removal Resources

Understanding the removal process, ice dam formation, and service options can help you make an informed decision about your property.

Ice Dam Removal Services Explore Ice Dam USA's professional winter roof services. Ice Dam Knowledge Base Learn why ice dams form and how professional removal works. Contact Ice Dam USA Discuss your property's needs, availability, and pricing. Minnesota Service Areas Explore professional ice dam removal throughout Minnesota. Wisconsin Service Areas Find Ice Dam USA service information throughout Wisconsin. Terms & Conditions Review additional information about our service policies and terms.
Ice Dam USA | Professional Nationwide Service

Professional Ice Dam Removal. Clear Pricing. Nationwide Commitment.

Whether you live near one of our regular service areas or in a community where qualified ice dam removal companies are difficult to find, Ice Dam USA is here to discuss your options.

Our standard rate is $875 per hour, and our emergency, expedited, and complex-service rate is $1,375 per hour. Both have a three-hour minimum, plus applicable tax.

Contact our team to discuss your roof, current scheduling availability, and the service rate that applies to your property.

Call 855-468-4233 Request Service Online

Scheduling and dispatch depend on location, weather conditions, and crew availability.

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