Frequently Asked Questions

The Ice Dam Crew uses trained professionals to remove the Ice & Snow off of residential and commercial buildings. We use only custom true steamers that have low PSI to not damage your roof unlike most companies that use hot water pressure washers which cut into shingles

The Ice Dam Crew services the entire upper midwest of the United States.

Yes. The Ice Dam Crew is bonded and insured for all residential and commercial buildings

In most cases yes. We operate 24 hours per day 7 days per week. If you have water leaking in you are put on our high priority list for immediate assistance.

For a fully insured Ice Dam Removal company the hourly rate ranges between $350 per hour and $550 per hour. If you hire a company for $200 per hour be sure they have insurance incase of damages to your roof or injury. Remember, we are standing on top of your icy sloped roof in the middle of winter.

Yes. We will need access to a constant water source to create the steam for the ice removal

Yes we will need access to one 110 outlet

Checks, Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.

This is a hard to determine. There is many factors to this. Weather, if it warmer out the Ice gets removed much faster. Length of hose, the more hose that is needed to reach the ice the less hot it becomes. For example, our machine operates at 400 degrees. If you add on a 100 foot hose to reach the ice now by the time the steam is at the end of the hose it may be 350 degrees. Lastly how far up the roof the ice may go. Ice can range from 2' up the roof to 15'. The more ice, the longer it takes. Before during and after photos are taken during the entire process.

Yes. Once water starts leaking into your home most insurance companies will cover the cost to removed the ice off of your roof. In this case you must check with your insurance company.